Privacy Policy

1.

Information We Collect

1.1 Information You Provide Directly

When you register for a jed4d Account or use our services, you provide us with the following categories of personal information:

• Identity Information: Full legal name, date of birth, gender, and nationality as shown on your Indonesian identity card (KTP).
• Contact Information: Email address, phone number (mobile), residential address, and postal code.
• Verification Documents: Copies or photographs of your Indonesian ID card (KTP), proof of address documents (utility bills, bank statements), and potentially other identification documents required for Know Your Customer (KYC) compliance.
• Financial Information: Bank account details (bank name, account number, account holder name), e-wallet information (OVO, DANA, GoPay account details), transaction history, deposit and withdrawal records.
• Account Credentials: Username, password (stored in encrypted format), and security questions/answers.
• Communication Records: Customer support chat logs, emails, phone calls, and any other communications you have with jed4d staff.

1.2 Information Collected Automatically

When you access and use jed4d services, we automatically collect certain technical and usage information:

• Device Information: IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, device identifiers.
• Usage Data: Pages visited, features used, time spent on platform, clickstream data, referring URLs, games played, bets placed, bet amounts, bet outcomes.
• Location Data: Approximate geographic location derived from your IP address to verify you are accessing jed4d from within Indonesia.
• Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, and similar technologies to maintain your login session, remember preferences, analyze platform performance, and improve user experience.

1.3 Information from Third Parties

jed4d may receive information about you from third-party service providers, including:

• Payment Processors: Transaction confirmation, payment method validation, and fraud detection data from banks (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay).
• Identity Verification Services: Age verification results, identity authentication confirmation, and fraud screening reports from KYC service providers.
• Game Providers: Game session data, RNG results, and betting activity from third-party casino and sports betting platforms integrated into jed4d.

2.

How We Use Your Information

jed4d uses your personal information for the following lawful purposes:

3.

How We Share Your Information

jed4d does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

3.1 Service Providers and Business Partners

We share information with trusted third-party service providers who assist us in operating our platform, including:

• Payment Processors: Banks (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay) to process deposits and withdrawals.
• KYC/AML Verification Services: Identity verification providers to confirm your age, identity, and compliance with anti-money laundering regulations.
• Game Providers: Third-party casino, sports betting, and togel (lottery) platforms that power games available on jed4d.
• Customer Support Tools: Live chat, email, and helpdesk software providers that help us respond to your inquiries.
• Analytics and Security Services: Fraud detection systems, data analytics platforms, and cybersecurity tools that protect our platform and users.

All service providers are contractually required to protect your information, use it only for specified purposes, and comply with applicable data protection laws.

3.2 Legal and Regulatory Disclosures

We may disclose your information when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations, court orders, subpoenas, or government requests.
• Enforce our Terms & Conditions, detect violations, and protect our legal rights.
• Investigate and prevent fraud, security breaches, or illegal activity.
• Protect the safety, rights, and property of jed4d, our Users, or the public.

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

4.

Data Security Measures

jed4d implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• SSL/TLS Encryption: All data transmitted between your device and jed4d servers is encrypted using 256-bit SSL (Secure Sockets Layer) technology, the same standard used by banks and financial institutions.
• Encrypted Data Storage: Sensitive information including passwords, financial data, and identity documents are stored in encrypted format on secure servers.
• Two-Factor Authentication (2FA): Optional additional login security requiring both password and mobile verification code.
• Firewall Protection: Advanced firewall systems protect our servers from unauthorized access and cyberattacks.
• Regular Security Audits: Independent third-party security firms conduct periodic penetration testing and vulnerability assessments.
• Access Controls: Strict internal policies limit employee access to personal information on a need-to-know basis only.
• Fraud Detection Systems: Automated monitoring tools detect suspicious activity, unusual login patterns, and potential account compromise.

While we implement industry-leading security measures, no system is 100% secure. You are responsible for maintaining the confidentiality of your password and notifying us immediately if you suspect unauthorized access to your Account.

5.

Your Privacy Rights

As a jed4d User, you have the following rights regarding your personal information:

To exercise any of these rights, contact our Data Protection Officer at [email protected] or through our customer support channels. We will respond to requests within 30 days. Certain rights may be subject to exceptions under Indonesian data protection law or international gaming regulations.

6.

Cookies and Tracking Technologies

jed4d uses cookies and similar technologies to enhance your experience, maintain session security, and analyze platform performance. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

6.1 Types of Cookies We Use

• Essential Cookies: Required for platform functionality, login authentication, and session management. These cannot be disabled.
• Performance Cookies: Collect anonymous usage statistics to help us improve platform speed, reliability, and user experience.
• Functionality Cookies: Remember your preferences such as language settings, timezone (WIB), and display options.
• Analytics Cookies: Help us understand which features are most popular, how users navigate the platform, and where improvements are needed.

6.2 Managing Cookie Preferences

You can manage cookie settings through your browser preferences. Note that disabling essential cookies may prevent you from accessing certain jed4d features. Most browsers allow you to refuse cookies, delete existing cookies, or receive notifications before cookies are stored.

7.

Data Retention

jed4d retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal and regulatory obligations:

• Active Accounts: We retain your information for the duration of your Account activity plus any applicable retention period after closure.
• Financial Records: Transaction history, deposit/withdrawal records, and betting activity are retained for at least 5 years to comply with anti-money laundering (AML) regulations and tax laws.
• Identity Verification Documents: KYC documents (ID card copies, proof of address) are retained for 5 years after Account closure as required by Indonesian gaming regulations.
• Communication Records: Customer support chat logs and emails are retained for 3 years for quality assurance and dispute resolution purposes.
• Marketing Data: If you opt out of marketing communications, we retain only the minimum information needed to honor your opt-out request.

After retention periods expire, personal information is securely deleted or anonymized so that it can no longer be associated with you.

8.

International Data Transfers

As an internationally licensed gaming platform serving Indonesian players, jed4d may transfer and store your personal information on servers located outside Indonesia. When we transfer data internationally, we ensure adequate protection through:

• Standard Contractual Clauses approved by international data protection authorities.
• Transfers to countries with adequate data protection laws recognized internationally.
• Service provider contracts requiring equivalent data protection standards.

All international transfers comply with applicable Indonesian data protection regulations and international standards such as GDPR principles.

9.

Children's Privacy

jed4d services are strictly intended for adults aged 21 and over. We do not knowingly collect personal information from individuals under 21 years of age. If we discover that we have inadvertently collected information from a minor, we will immediately delete that information and terminate the associated Account. Parents or guardians who believe their child has provided information to jed4d should contact us immediately at [email protected].

10.

Changes to This Privacy Policy

jed4d may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. Material changes will be communicated to Users via email, Account notification, or prominent notice on our website at least 30 days before taking effect. The "Last Updated" date at the top of this document indicates when the policy was most recently revised. Your continued use of jed4d services after changes take effect constitutes acceptance of the updated Privacy Policy.